Our Network Support Engineers are certified on all Microsoft Network Operating Systems, Desktop Operating Systems, Office Applications and all versions of Outlook, Exchange Server and SQL Server, as well as Server and Desktop Hardware, Printers, Network Copiers, Scanners, Smartphones and PDA's.
In addition, we support industry specific software such as
- Microsoft Dynamics CRM
- Microsoft Dynamics GP (Great Plains)
- Microsoft Dynamics SL (Solomon)
- MASS
- Visio
- Act
- TimeSlips and many more
Our helpdesk support services combine your own online client portal, phone support, and same-day onsite interventions to enable your company to rely on IT while you can focus on your core business.
Our proven Single Point of Contact methodology enables us to appropriately respond to your users’ inquiries, no matter how they choose to contact us. We provide corporate help-desk services that is available to your employees 24x7.
Our corporate IT support delivery model is focused on improving end user satisfaction, through support centralization, better first-contact resolution, and higher IT infrastructure availability. At the same time, we enhance your ability to achieve overall cost reduction for a positive ROI.